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Delivery Claims Resolution Executive

Trendyol Group

Kocaeli(Çayırova)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Medium Level Manager

Department

Logistics

Logistics

Redirection Count

56 redirection

Job Type

Full-Time

Position Level

Medium Level Manager

Redirection Count

56 redirection

Department

Logistics

Kariyer Image

QUALIFICATIONS AND JOB DESCRIPTION

Join us and be a part of this exciting opportunity!

Our purpose is to create the most positive impact in our country and ecosystem by enabling commerce, empowered by technology! We are a Tech company - Technology is the driver, ecommerce is the outcome.

Founded in 2010, we are the largest and fastest growing mobile commerce company in Turkey and the MENA region, the largest internet employer in Turkey with a team of ca. 2000 people. In 2018, we have announced an investment and strategic partnership with Alibaba Group which also is the largest internet sector investment in Turkey to date.

Our culture is at the core of everything we do. Focused on results, keeping our customers first, we always work for better and always test, iterate and improve. We learn from our mistakes, direct and open feedback is at the core of our culture.

We are scaling fast and profitably, expanding into international markets. If you want to learn, grow and deliver, if you are results-oriented, love teamwork, appreciate open communication, learning and iteration, and making decisions with data, Come, join our tribe!

Operations Team is the center of operations at Trendyol! The team manage end-to-end operation activities and development processes in the competitive marketplace. These are five main disciplines within Operations Team: Warehouse Management, Delivery, Supply Chain, Operational Excellence and Warehouse Projects & Optimization. In the end, we are all working towards the same goal: to create an excellent experience for our customers at Trendyol.


YOUR PROFILE

  • Bachelor’s degree from reputable universities (business administration, economy, statistics, logistics etc.)
  • Minimum 4 years of experience, field operation, logistics and cargo compensation process
  • Minimum 2+ years of team leadershipPreferably experienced in the logistics or e-commerce
  • Good at excel, advanced reporting and presentation skills
  • Excellent verbal, written and presentation skills in English
  • Open minded, having innovative conceptual thinking ability
  • Proactive and results oriented approach
  • Customer and solution oriented, having strong business follow-up ability
  • Able to work within a dynamic and fast-paced environment
  • Having exceptional communication, persuasion and team working skills


YOUR CHALLENGE

  • Manage the compensation processes with all delivery partners
  • Follow up reconciliations with finance team and cargo companies
  • Prepare and keep up-to-date analysis and reports
  • Track goals given by management and set team goals
  • Analyze compensation processes and manage system development & continuous improvement efforts


WHAT IS IN IT FOR YOU?

  • Take responsibility from day one, improve your skills and learn continously.
  • We have open communication, team work and promote servant leadership.
  • We value talent, not titles!Chance to shape future of e-commerce with us and experience agility at its best!
  • Working in an engaging workplace and being part of our cross-functional, diversified and dynamic team.
  • Don't forget to have fun while we work, we work hard play hard, open office and happy hours :)

Preferred Candidate

More than 4 years of experience
Bachelor’s(Graduate), Master’s(Graduate)
Completed, Exempt
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Tanzim Teşhir Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Tanzim Teşhir Yöneticisi Tanzim Teşhir Yöneticisi Maaşları Tanzim Teşhir Yöneticisi Nasıl Olunur? Tanzim Teşhir Yöneticisi Nedir? Tanzim Teşhir Yöneticisi İş İlanları

Internet / E-commerce

Hakkımızda

Türkiye ve MENA bölgesinin en büyük ve en hızlı büyüyen mobile commerce şirketine katılmak ister misin? Sen de bu heyecan verici başarının parçası ol!

Şirket Sayfasına Git
Yan Haklar

Özel Sağlık Sigortası, Servis, Yemekhane.

Tanzim Teşhir Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Tanzim Teşhir Yöneticisi Tanzim Teşhir Yöneticisi Maaşları Tanzim Teşhir Yöneticisi Nasıl Olunur? Tanzim Teşhir Yöneticisi Nedir? Tanzim Teşhir Yöneticisi İş İlanları