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CRM Consultant

SmartMessage

İstanbul(Asya)(Beykoz)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Other

Other

Application Count

137 application

Job Type

Full-Time

Position Level

Specialist

Application Count

137 application

Department

Other

QUALIFICATIONS AND JOB DESCRIPTION

Who we are?

 

SmartMessage Marketing Platform orchestrates and integrates e-mail, SMS/MMS, chatbot, push notification, LBS, beacon channels to create seamless customer journeys.

 

We provide a seamlessly integrated all in one omnichannel marketing solution that enables organizations to engage in relationship marketing with their target audience, customers across complex marketing mix in an efficient and cost-effective way.

 

We are a team of 100+ people and continue to grow!

 

What is the role?

 

We are looking for a CRM Consultant to take part in our Istanbul Kavacık office.

 

What you’ll be responsible:

·         Manage and monitor the evolution of a CRM system;

·         Interact with integration analysts/architects to understand software requirements and assess their impact on processes that support the application;

·         Manage application evolution needs and define solutions for new functionalities and integrations;

·         Prepare and test new versions of the CRM system;

·         Provide assistance for the escalation of incidents related to the use of the application as well as its local resolution;

·         Ensure effective communication with all levels of technical and departmental resources;

·         Interact with multiple priorities in an extremely dynamic environment

 

We are looking for a passionate talent who has;

 

  • Develop and demonstrate strong Microsoft Dynamics product skills.
  • Building the CRM forms, screens, and views, workflows, Dashboard and reports around the business needs for an interface
  • Developing SSRS reports using Microsoft SQL and FetchXML
  • Working with internal support, members to resolve customer's technical issues with Dynamics CRM
  • Estimating the completion of tasks and managing resource time
  • Distributing information on the latest CRM-related and technology news to the team members
  • Knowledge of Agile methodologies and principles preferred
  • Experienced in CRM API, REST/ODATA, and SOAP endpoints
  • Strong understanding of and ability to configure security groups, roles, and teams
  • Min 3 years experience


Join our team!

 

     

    Preferred Candidate

    More than 3 years of experience
    Bachelor’s(Graduate)

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