Logistic Specialist

Pandora Jewelry Mücevherat A.Ş.

LOGISTIC SPECIALIST

Location: İstanbul

Job Description:

We are looking for a team member for our organization who will ensure high level of logistics and supply chain service is provided at all times. He/she will support the business through an operations mind-set in order to improve PANDORA service and manage flow of service requests to ensure logistics operations are serviced in a timely and efficient manner.

Main responsibilities:

Operational:

• Responsible for all supply chain operations processes
• Management of import & export related invoices
• Informing the suppliers regarding the harmonized codes, country of origins and all other related information changes and approvals
• Following the exporter registry forms preparations with group legal
• Organizing all shipments in line with company requirements
• Work in accordance with the local consultants (customs brokers, 3PL partners, etc.) in order to create/follow-up the standards, policies and procedures
• LocaL 3PL  warehouse inbound & outbound process management
• Cost effective and timely manner POSM store delivery process
• Manage stock returns and reverse shipments
• Improve logistics service quality by continuously seeking and analyzing
• Follow up on orders /delays/ deliveries and cancellations of all business related items.
• Preparation of importation payment processes by close communicating with shared service center and banks
• Attendance of stores’ stocktaking processes
• Weekly order replenishment maintenance/releases

Information Flow:

• Works closely with all organization/departments constantly to improve services/dialogue provided to all PANDORA Turkey markets
• Ensure a close and continual dialogue, solid support and service to all PANDORA Turkey business units by handling their questions and concerns with speed and professionalism

Reporting:

• Monitor and provide report/KPI on delivery performance
• Continual review of shipping dates and reporting

Professional qualifications:

• University degree
• Min 3 years’ experience in in customer service in an international retail/distribution/logistic company
• Good knowledge of MS Office (Word, Power Point, Excel)
• Experience in working with IT systems (SAP, MS AX etc)
• Strong analytical skills and attention to details
• Fluent English
• Ability to successfully interact with colleagues and external partners to solve problems
• Desire to provide outstanding customer service
• Knowledge of sales monitoring
• Strong analytical and problem solving skills

Personal qualifications:

• Strong interpersonal skills and excellent ability to communicate.
• Proactivity and curiosity, can-do attitude.
• Ability to share knowledge.
• Initiative and team-spirit.
• Ability to prioritize and manage time wisely in a fast-paced environment.
• Excellent organizational and planning skills, ability to deal with situations where multitasking is frequently required.
• Solid business acumen skills and problem-solving attitude.

We offer:

If you are a passionate team player with a can-do attitude, you will thrive in our fast-paced, colourful world.