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E - Commerce Operations Specialist

Yves Rocher Türkiye

İstanbul(Avr.)(Şişli)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Other

Other

Application Count

999+ application

Job Type

Full-Time

Position Level

Specialist

Application Count

999+ application

Department

Other

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QUALIFICATIONS AND JOB DESCRIPTION

JOB DESCRIPTION 

As Yves Rocher Turkey, we are looking for a  E-Commerce Operations Specialist for our E-Commerce Team. The ideal candidate will be responsible for;

  • Management of e-commerce operations such as stock follow up, delivery, e-commerce related customer service enquiries, order fulfillment process for e-commerce and marketplace, returns, issue management with 3rd parties (i.e. warehouse, courier, payment service provider, etc.), and follow-up of collection and refund processes and their corresponding collaboration with internal departments (i.e. Logistics, Accounting and Finance, Digital IT, and IT)
  • Regular analysis of product availability and replenishing products for digital sales channels (e-commerce and marketplace) in coordination with Logistics team,
  • Keeping digital sales channels inventory up-to-date by listing new products or delisting out-of-stock products and ex-products concerning demand planning process,
  • Forecasting the effects of new campaigns and actions over the digital sales channels and preparing the stock levels of corresponding products accordingly.

QUALIFICATIONS

  • At least a Bachelor's degree from related departments, preferably at engineering,
  • At least 2-3 years of experience in e-commerce operations (i.e. warehouse management, order management, e-commerce and marketplace operations management),
  • Having self-discipline and self-confidence,
  • Having strong communication skills and ability for teamwork and handling negotiations,
  • Having good planning, excellent analytical thinking, flexible reporting and coordinating skills,
  • Reliable, responsible and self-motivated team player in collaborative and friendly group,
  • Good knowledge of Microsoft Office (having experience in Excel is a plus),
  • Good command of English or French.

Preferred Candidate

2 - 5 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)

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Hakkımızda

Yves Rocher markası, 1959 yılında Fransa’nın Bretanya Bölgesi’ndeki La Gacilly’de bitkisel güzelliği tüm kadınlara ulaşılabilir hale getirmeyi hedefle

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Yan Haklar

Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.).

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