E-Commerce Key Account Manager

NAOS İSTANBUL KOZMETİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ

NAOS is a purpose-driven company, inspired by a claimed humanist utopia. A look at the world, the constant will to question and challenge the status quo to build a future that never forgets that its ultimate purpose is the Human. Thus, 43 years ago Jean-Noël Thorel, pharmacist-biologist, shoved the certainties of cosmetics by bringing to life a disruptive but respectful approach: the ecobiology, meaning the art of reinforcing the skin’s natural mechanisms to preserve its ecosystem. Rather than over-treating the skin, you have to teach it to live.

The brands Bioderma, Esthederm and Etat Pur were born from this idea in order to make NAOS a major international player in Skincare. Today, NAOS is present in 130 countries, remains still resolutely independent, and aims to become globally recognized for the relevance of its vision and the value of its approach. For this purpose, the company is about to move up to a new dimension by expanding from Skincare to Human Care (health, beauty & wellness).

Basic Qualifications

• Analytical, proactive, and driven to optimize the brand’s online performance through data and/or consumer insights
• Agile to move and adapt in a complex, fast-paced environment to work with multiple stakeholders
• Strong passion for digital & e-commerce
• Strong business acumen
• Ability to thrive in an ambiguous environment and a passion for success and winning
• Passion for beauty
• Creative Conceptualisation for communication
• Work as a team player
• Drive alignment, and interact effectively

Responsibilities

• Deliver results: responsible for monitoring and achieving both sell-in and sell-out performance
• Monitor and analyze E-commerce key metrics, drive insights, and identify opportunities
• Optimize GMV via e-store operations (stock availability, promotion mechanics) and digital touchpoints (e-store design, campaign pages, banners and product pages, onsite search & affiliates)
• Plan, develop and execute campaign proposals for retail partners
• Craft design brief for e-merchandiser to create digital assets
• Oversee the processing of the order and work closely with our partner to control and minimize stock holding
• Collaborate with marketing teams to enhance the brand’s visibility to drive sales performance
• Work across all relevant cross-functional areas (digital, marketing, supply chain, finance, education)
• Lead or participate in negotiations with retailers/clients on key launches, space, location, and stock
• Establish and develop partnerships and strong relationships with retailers
• Establish and implement the plan including trade marketing/animation/ merchandising/training
• Follow up return-of-investment of actions and animations