Reservation Agent

Emsiar Turizm Yatırım Otelcilik Ltd.Şti

QUALIFICATIONS AND JOB DESCRIPTION

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

We are now recruiting for a dynamic and passionate Reservation Agent to join our team.

JOB DESCRIPTION

• Execute direct, and ask & sale agency sales, thereafter following up on the payments.
• Execute sales via phone and e-mail.
• Prepare reservation statistics and to submitting them to superiors.
• Execute the sale of car- and air transfer, including organizing them.
• Follow up on the guests transfer date and time.
• Handles all special requests appropriately.
• Check the reservations registered during the shift and performing studies in order to ensure that all reservations are registered accurately.
• Assures that the reservation agents obey the hotel rules, shift schedules.
• Accomplish all tasks given by superiors in addition to job responsibilities.

Qualifications

• A Bachelor degree in Tourism Hotel Management
• At least 3 years experience in the field.
• Fluent level of English language is required to carry out the work and follow any developments related to the job.
• Advanced skills in various computer software and Opera knowledge.
• Strong interpersonal and communication skills with the ability to build trust, cooperate and relate well with all departments within the hotel, guests, and all external companies.
• Effective management of time and ability to work under high pressure.
• Ability to handle multiple tasks.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.