Medical Tourism Supervisior

Dinar holding Group

Company Description:

Our company is a leading provider of comprehensive medical tourism services in Istanbul, Turkey. We specialize in arranging high-quality healthcare services for international patients who seek medical treatment in Turkey. We are committed to delivering exceptional patient care and ensuring a seamless experience for our clients.

Job Description:

As a Medical Tourism Supervisor, you will be responsible for overseeing and managing the medical tourism operations in our company office located in Taksim, Istanbul. You will play a crucial role in ensuring the smooth coordination of medical services for international patients and maintaining strong relationships with healthcare providers.

Key Responsibilities:

Manage and supervise the day-to-day operations of the medical tourism department

Coordinate with medical professionals, hospitals, and clinics to arrange appointments and treatments for international patients.

Assist international patients in understanding and navigating the healthcare system in Turkey

Provide guidance and support to medical tourism coordinators and ensure they deliver exceptional customer service

Monitor and evaluate the performance of the medical tourism team, identifying areas for improvement and implementing necessary training programs.

Establish and maintain relationships with healthcare providers, negotiating contracts and ensuring quality standards are met

Collaborate with other departments to ensure seamless integration of medical services into the overall customer experience

Stay up to date with the latest developments in the healthcare industry and medical tourism trends

Provide regular reports and updates to management regarding the performance of the medical tourism department

Requirements:

Fluency in English, Arabic, and Turkish (written and spoken) is essential

Turkish citizenship is required

Proven experience in the medical tourism or healthcare industry is preferred

Strong organizational and multitasking skills

Excellent communication and interpersonal skills

Ability to work effectively in a fast-paced and multicultural environment

Proficient in using computer software and systems related to medical tourism operations

If you are passionate about the medical tourism industry and have the necessary language skills and experience, we invite you to join our dynamic team. Please submit your resume and a cover letter outlining your qualifications for this position.